NL-Tec stands out in the medical supply industry because we are intentionally human-focused.
Our customers are healthcare professionals who need to provide patients with the best treatment possible – as safely as possible.
And, while our core business is to supply quality medical equipment and software, we always remember the people behind every sale.
‘Customer service and patient treatment are at the forefront of every product we supply. It’s why we’ve been known to dash out to the airport to guarantee an urgent product order makes it onto the next available flight.’
Sarah Neylon – Sales and Business Development Manager
When Jim and Kathleen Neylon established NL-Tec in 1994, they began by supplying and installing laser systems for radiotherapy applications.
From day one they set out to provide a quality range of products at a fair price, with high standards of customer service.
As NL-Tec grew, so did our range of medical equipment & software products, but we discovered that prices were often inflated.
So, we committed to improving patient health by making quality products more accessible. And that meant – more affordable.
From the outset, Jim and Kathleen adopted an ethical approach to business that’s stood the test of time.
The quality and integrity of NL-Tec’s service is regularly acknowledged by both our customers and suppliers. It’s also been enthusiastically embraced by the next generation to join the family business…
From day one they set out to provide a quality range of products at a fair price, with high standards of customer service.
As NL-Tec grew, so did our range of medical equipment & software products, but we discovered that prices were often inflated.
So, we committed to improving patient health by making quality products more accessible. And that meant – more affordable.
Start ShoppingSarah Neylon established our east coast and New Zealand operations by proactively connecting with our customers there. Sarah asked them what they needed, then made sure we delivered it.
Nicole Neylon streamlined the existing systems and processes and helped get our business online, to make ordering easier for our customers. Nicole also took on the task of managing our growing close-knit team.
More recently, we have further expanded our range to include:
‘We remind our team members all the time that there’s a patient at the end of our products – a real person – someone’s family member. So, while we never see the person who will benefit from the products we supply – we never forget them.’
Nicole Neylon – Business Manager
At NL-Tec, improving patient care while keeping practitioners safe is our ultimate goal. So, we believe in developing our industry. Some of the ways we do this include:
Sponsoring conferences and events
Providing product training
Supporting treatment trials
Keeping prices affordable
Being approachable and listening to our customers and suppliers
Take a look at our wide range of high-quality equipment and software products
View product range
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